For your convenience, the shipping of your order is usually executed by one of the cooperating courier companies, GENERAL POST - ACS or ELTA COURIER (defined by the company depending on where you live). The products will be delivered at your place or a company's store of your choice. Bulky products may require special shipping carriers. In that case you will be informed upon the placement of your order prior to the payment. For such products cash on delivery is not an option.
DELIVERY OF PRODUCTS
Orders placed at Hobbi.gr on weekdays until 15:00, provided that the products are available, will typically be delivered the next working day, conserning the city of Athens. For other areas time of delivery varies and can reach up to 3 working days. In areas designated as inaccessible by the cooperating courier company, delivery time can differ from the above.
To avoid any additional cost of transport, orders are executed when all the goods contained therein are available. If for any reason you wish to receive only the available products of your order, please call us at 2310473831, stating the order number. Deliveries are made Monday through Friday from 9:00 to 15:00. Though, if you wish to pick up your order later on, you can contact the local offices of the courier responsible for your order. No deliveries are made on holidays. The days and hours of delivery, as stated above, are valid only for working days and hours and do not apply on holidays and weekends.
Conserning orders with products that are not available, on request, we will contact you by phone to inform you of the product delivery time.
For your convenience, the last message you will receive from us, entitled "DELIVERY TO THE CARRIER", mentions the package tracking number. With that and by following the link we provide in the same message you can track your package.
For orders totaling over 50,00 € shipping is free for all the destinations inside the courier's basic network + 3,00 € if you pay by cash on delivery. Orders up to 50.00 € are charged shipping 3.00 € + 3.00 € if you pay by cash on delivery. There is no extra charge deriving from the weight of the products or the accessibility of your area. If your order includes bulky products that require special carrier, you will be notified of the shipping charges by phone, for the above transport policy do not apply to them.
For residents abroad (Cyprus-Balkans) the dispatch becomes a General Postal courier or ELTA COURIER. The cost is 18 euros for a package weighi kilos and 3 euros for each additional kilo. (These prices are valid only if the order has been paid by credit card or has been deposited in the company's account).
SHIPPING FEES FOR REFUNDS or EXCHANGES
For returning a product, transport costs are borne by the buyer. (Not applicable when the return is due to a company's fault).